L’Oreal New Zealand streamlines operations with new global SAP business platform
“Oxygen’s business analysts worked well with the L’Oréal project team members. We implemented the solution within a short six month timeframe and went live with no major issues. ”
Faustina Requena, L’Oréal SAP ‘Centre de Competency’ Project Manager
“All members of the Oxygen team showed complete commitment to the project. They should all be proud of their contribution to a successful go-live”
Stephen Kerr, Director of Administration and Finance, L’Oréal New Zealand
Challenge
• Move L’Oréal New Zealand onto a standardised IT platform across all its business divisions – namely Consumer, Professional and Luxury products
• Improve L’Oréal’s ability to implement industry ‘best practices’ and position it to accommodate future business and organisational flexibility
• Implement L’Oréal’s global SAP core functional template including Finance, Assets Management, Materials Management, Warehouse Management, and Sales and Distribution
Solution
• Establish partnerships with L’Oréal and the company’s Centre of Competency to ensure effective business and IT project execution and ongoing management
• Unify L’Oréal New Zealand’s IT strategy with the wider L’Oréal group by implementing the global SAP template for Logistics and Finance
• Provide systems to help L’Oréal gain better visibility of supply and demand for goods by implementing functionality to allow improved stock control processes
Return on Investment
• Enhanced inventory management including improved tracking of goods through the distribution warehouse
• Better visibility of stock allows for improved customer order fulfillment and greater control over product lifecycle management
• Improved workforce morale; staff are more empowered thanks to a system that no longer lets them down
• Unification with L’Oréal Group IT strategy brings New Zealand business into line with worldwide operations and improves ability to undertake product availability checks and global ordering
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Customer Profile
L’Oreal Australia
L’Oréal Group headquartered in Paris, France is the world’s leading beauty products company engaged in the research and development, manufacture, marketing and distribution of hair care, hair colour, skincare, make-up and fragrances with revenues of over 17 billion euros across three major divisions organised around Consumer (self-select), Professional (salon) and Luxury markets.L’Oréal Australia is a wholly owned subsidiary of the Group and is headquartered in Sandringham, Victoria and contributes AUD$460 million annually to company sales.The business is focused on in-depth scientific research, dedication to innovation, excellence in marketing and the highest standards of efficacy. L’Oréal’s success is built on a portfolio of 19 well-known, high quality global brands, including L’Oréal Paris and Maybelline (consumer/mass-market), Lancôme (luxury), and Redken (professional salons). With about half of its sales generated outside Europe, L’Oréal has focused on globalising brands in addition to acquiring new ones in markets served.




