Expert skils from Oxygen provide smooth upgrade path for Amcor
“Oxygen performed all the necessary testing and verification work extremely capably.”
Ken Lam, Manager, Major IT Projects, Amcor
“The upgrade was completed on time and within budget and we successfully mitigated any risks to the business.”
Ken Lam, Manager, Major IT Projects, Amcor
Challenge
- Prepare Amcor’s SAP environment for roll-out of a number of key functional projects
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Move Amcor from a heavily customised SAP environment to a standard supported version of the product
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Undertake upgrade with minimal risk to dayto-day operations of the business and allow other SAP project teams to continue working on the roll-out programme
Solution
- Create a collaborative partnership model in order to implement and test system upgrade successfully with minimal disruption to the existing business processes
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Create a collaborative partnership model in order to implement and test system upgrade successfully with minimal disruption to the existing business processes
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A technical upgrade from SAP 4.7C to ECC6 and enhancement to standard industry solutions
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Execute a thorough testing regime from planning and communication, through to
go-live verification and ongoing performance monitoring -
Provision of local project management and quality assurance resources to manage and reduce upgrade risk and complexity
Return on Investment
- Upgrade completed on time and within budget
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Cutover completed successfully with minimal impact to the business allowing project
team to continue work on concurrent SAP implementation projects -
Provision of upgraded platform which Amcor can use to drive business innovation and
growth strategies
Amcor, which supplies a broad range of plastic, fibre, metal and glass packaging products, had to perform the SAP technical upgrade in order for it to embark on a number of key functional projects, which included rolling out SAP financial applications and the implementation of a centralised procurement system.
Ken Lam, Amcor’s Manager of Major IT Projects, says the prime objective of the upgrade was to ensure there was minimal disruption to Amcor’s day-to-day business function.
“The challenge for us was to reduce the impact of the upgrade to the business and enable the other SAP project teams working on the rollout programme to meet their timeline without disruption.”
Lam says the upgrade involved a signifi cant amount of functional verification, and the reimplementation and retesting of its entire system including all interfaces.
Amcor deployed an SAP upgrade automation tool, Panaya, in order to establish a gap analysis between the old and new SAP versions.
“We then tasked Oxygen with reviewing the gap analysis report and executing the upgrade, ensuring the necessary validations and modifications to the existing components were performed correctly.”
Oxygen deployed its portfolio of upgrade tools to accelerate upgrade processes and help identify and monitor risks.
Lam says the cutover was complicated and included the migration to a new system landscape, including hardware platform, operating system and DBMS – all of which required extensive prior planning.
“The project was a signifi cant and strategic upgrade for Amcor. Initially there was a high degree of concern about whether we could achieve the upgrade to ECC6 due to the heavily customised nature of Amcor’s SAP environment.
“But thanks to the strategy we put in place – and the expert skills provided by Oxygen – the project went extremely well.”
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Customer Profile
Amcor
Amcor is a global leader in responsible global packaging solutions supplying a broad range of plastic (rigid & fl exible), fibre, metal and glass packaging products to enhance the products consumers use in everyday life. Amcor also provides packaging related services that help customers succeed through collaboration and innovation driven by art and science.
