Thinking Out Loud
Oxygen’s maturity model for improved asset management processes
August 27 2010
A best practices approach to plant maintenance can help asset intensive enterprises better cope with changing market conditions and an ageing workforce.
Dynamic multilevel categorization in the CRM Webclient
August 04 2010
What has changed in the area of categorization with the CRM Webclient?
Innovation - are we doing enough?
July 27 2010
As business confidence returns, CIOs are once again being asked to turn their focus to innovation and growth – rather than survival-oriented cost saving.
SAP Security – Back to Basics
July 16 2010
SAP Security. How far should we take it? Should we go back to basics and explore revisiting the tools already available in the SAP Netweaver environment?
How to suppress the automatic creation of interaction records in SAP CRM 7.0
June 22 2010
The transaction type "Interaction Record“ is very central to the CRM solution. It is used to capture and categorize all inbound and outbound interactions with external parties.
Never mind the carbon footprint, consider the bottom line
June 22 2010
There are still those who laugh behind their hands at the whole greenie idea of sustainability. After all, in the real world when you’re focused on making budget for the next quarter, who has time to save the planet with a smaller carbon footprint?
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