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Articles tagged with: gartner

Owning the Process: How to Drive Better Benefit Realisation from SAP Implementations

April 16 2007

Effective business ownership is fundamental to realising benefits from major IT projects. But even the most sophisticated business ownership models do not in themselves guarantee success. Oxygen Strategy Leader, Clive Ewin discusses how key user networks can positively influence the outcome of software implementations and in doing so prevent benefits realisation ‘dying on the vine’.

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New user interface and new functionality lifts enthusiasm for latest release of SAP CRM

September 01 2008

A renaissance of interest in SAP’s customer relationship management software (CRM) is on the horizon, according to Jens Tonn, Oxygen’s CRM Service Line Lead.

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